IssueNet Online Help System

www.elsitech.com

IssueNet Relay

Modified: 2008/12/19 11:03 by Sean White - Uncategorized
IssueNet Relay provides a simple and intuitive tool for internal and external customers to submit and track issues of interest over the web. Using Relay's simple interface, you can quickly and easily record how an incident occurred, attach files, including screen shots error logs, and contact information.

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Working in IssueNet Relay

  • The Login Screen
  • Working in Relay
  • The Navigation Menu
  • The Application Menu
  • The Relay Toolbar
  • The Issue Explorer
  • IssueNet Relay Options
    • Changing Your Password
    • Updating Relay Settings
    • Editing Contact Information

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Issues

  • What are Issues?
  • Creating and Editing Issues
  • Searching for Issues
  • Printing Issues

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Administration

  • Overview of IssueNet Relay Administration
    • The General Tab
    • The Classes Tab
    • The Issue Explorer Tab
    • The Documents Tab
    • The Security Tab
    • The Appearance Tab
    • The Messages Tab
    • The Themes Tab