Edit1 Who Can Use the Administrator?
Any user who is a member of the Administrators group can log onto the IssueNet Administrator. By default, the user account “administrator” can be used to log onto the IssueNet Administrator using the password set during the creation of the database. Once you have initially logged into the administrator, you can add additional users to the Administrators group and set or change the Administrator password.
Edit1.1 Adding a user to the Administrator Group
- In the Data Source explorer click Groups and select the Administrators group
- In the Administrators group item, select the Users Tab
- Click Add
- In the Find User(s) dialog, choose one or more users to add to the Administrators group and click OK
- Select Actions|Save or click the Save button
Edit1.2 Setting and changing the Administrator Password
- Open the Administrator user by double clicking the UserID in the DataSource explorer
- Select Tools|Change Password
- Enter Old Password
- Enter New Password
- Click OK
- Select Actions|Save or click the Save button
Edit2 The DataSource Explorer
The Data Source explorer displays the following in a hierarchical format:
Single clicking the items in the tree displays a list of the items. Right-Clicking the item in the tree allows the administrator to create a new instance of the item.
Edit3 IssueNet Administrator Options
Selecting
Tools|Options displays the Administrator Options dialog which contains the following items:
 Administrator Options |
Edit3.1 User Settings
This section allows you to set form behavior and spell checking options.
Edit3.2 Connectivity
This section allows you to Add, Remove or Configure connections to IssueNet databases. Clicking Add or Configure opens the
Connection Wizard.
Edit3.3 System Options
The settings on this panel are related to Windows authentication of IssueNet users and associated user information in Directory Services. Using LDAP options allows the IssueNet Administrator to maintain all relevant user information from Windows Active Directory. This includes automatic creation of users and synchronizing user’s contact information and group memberships based on Directory Services settings.
 LDAP Options |
- Query: This field defines the LDAP query path which determines the location in Active Directory from which to retrieve user information. To verify the validity of the query click the Test button and enter a domain UserID.
- Search the entire subtree: This should normally remain checked for the default case. If a custom LDAP path is required for your Active Directory implementation, you might wish to limit LDAP queries to the specific node you specified by un-checking this box.
- Allow Windows authentication for user logon: When selected, users are logged on to IssueNet with their domain UserID.
- Create new user if user does not exist: When this option is selected, IssueNet will create a new user automatically when logging on to IssueNet Client. The IssueNet user name will match the Windows domain user name.
- Update user’s contact information from Directory Services: This option is utilized whenever a new IssueNet user is created automatically or when an existing user logs on. For new users, the contact information from Active Directory is copied into a new contact item. For existing users, the contact information from Active Directory is compared to the current contact information and updated as needed.
- Update user’s group membership from Directory Services:This option is utilized whenever a new IssueNet user is created automatically, or whenever an existing user logs on. For new users, the group memberships from Active Directory are established for the user in IssueNet as well. For existing users, the group memberships from Active Directory are compared to those of the IssueNet user. Note: Use of this option requires that the IssueNet Administrator first create group names in IssueNet to match those group names being used in Active Directory.
- Property Mapping:In most cases the defaults specified here will match the attributes from Active Directory. However, if you have made customizations to your Active Directory attributes, or you wish to map different Active Directory attributes to IssueNet properties, you may do so with this list.
Edit3.4 Mail Delivery Options
 Mail Delivery Options |
The values defined in this section allow you to determine the method in which email notifications will be delivered. The Mail Delivery Section consists of the following options:
- Network SMTP Server- With this option selected, simply enter the following information:
- Server- Enter either the IP address or name of the SMTP server which will be used to deliver email notifications.
- User Name- If required the UserID entered here will be one which has rights to send messages to the SMTP Server.
- Password-If required the Password here will be the Password of the UserID.
- IIS Pickup Directory- With this option selected if the IIS SMTP Virtual server is installed on the machine it will drop a mail file in the installed directory and IIS will subsequently deliver the message.
- Specified Pickup Directory- Specified pickup directory will work with any mail server that picks up mail out of a directory. It will drop a mail file in the specified directory.
Once you have selected your preferred method of delivery, the Test Deliver Button allows you to send an email to the address of your choice to confirm that the settings you have enabled are correct.